Who we are
Who runs New England Exterior Pros, and how we vet contractors
Behind New England Exterior Pros is Paul Leary. After 27 years working in the trades, he spent the next 15-plus years helping New England home-service companies get found by the homeowners who need their work.
Think of us as a go-between. We don't install siding, replace windows, build decks or file permit applications, and you will never get a price from us. Scope, price, scheduling and warranty terms are settled directly with whichever contractor you hire.
Where a request ends up
So far no exterior company has signed up, which means every request lands with us. We review it and reply by the next business day. Until companies join, a match with a contractor near you is not something we can guarantee. If a storm has torn siding loose or broken a window or door, stay clear of hanging pieces and broken glass, and keep away from any downed wires; call your electric company or 911.
Your request is never shared with more than a single company. If a different company takes over your area down the road, anything you sent before stays put with the original one, unless you ask us to hand it over.
Proof we ask for before any referral
An exterior company gets no requests through New England Exterior Pros until it clears these checks:
- Massachusetts jobs on one- to four-unit homes the owner lives in: we confirm the company holds a state Home Improvement Contractor registration;
- those same Massachusetts jobs: we confirm a Construction Supervisor License for whoever will supervise structural work like a deck, a porch or cutting in a new door opening;
- a liability insurance certificate that is in force today;
- workers' comp proof, for any company that has people on payroll.
Under Massachusetts law, a contractor doing home improvement work on an existing one- to four-unit home that the owner occupies has to hold a state registration (what OCABR tells homeowners). One- and two-family homes also need construction overseen by either a licensed supervisor or a registered design professional (state guidance on supervisor licenses). The picture in New Hampshire is not the same. The state Attorney General puts it plainly: "contractors do not need to be licensed" (Attorney General advice). For New Hampshire jobs, then, the insurance and workers' comp items in the list are what we check.
On top of that, each company puts in writing which towns it serves, which exterior jobs it handles and its turnaround time for replying. Break those terms and it loses the area.
You are free to verify a few of these points yourself. Massachusetts homeowners can find a registration through the state's Contractor Hub search and a supervisor license through the OPSI lookup. New Hampshire's Attorney General recommends getting an insurance certificate from any contractor you talk to, plus names of past customers and of the suppliers the company buys from.
One company to an area
We sign up a single company per area, never two. A company in the program may pay New England Exterior Pros to market it, but paying earns no shortcut through the checks, and homeowners are not charged at all.
Spot a problem?
Had a bad experience with a referral, or found outdated information here? Phone (978) 788-0374.